Your reputation can affect your business positively or negatively depending on what your customers are saying about you. 68% of consumers say that positive online reviews make them trust and use a business more.
Feedback can make your business stronger, or it can cause a downward spiral. We want you to grow and create an online reputation that is nothing but positive and uplifting! However, whether the feedback is positive or negative it can help your brand grow and prosper to make amends or keep on that great reputation! People rely on online customer reviews and review applications like Yelp to help them make their decision when purchasing a good or service. The more good things people have to say, the more likely potential customers will be to choose your company! It’s that simple.
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